📦 Mail‑In Repair Shipping Instructions

Ship all repairs to:
Games Then and Now
1219 Tower Ave
Superior, WI 54880

1. Prepare Your Device

  • Remove cases, accessories, SD cards, and discs unless needed for diagnosis.
  • If the issue is intermittent, include a short note describing when it happens.

2. Package Securely

  • Wrap the device in bubble wrap or foam.
  • Use a sturdy box, not an envelope.
  • Fill empty space so the device cannot move during transit.

3. Include Your Info

Place a slip inside the box with:

  • Your name
  • Your return address
  • Your phone number or email
  • Your order number
  • A brief description of the issue

4. Choose Your Shipping Method

  • USPS, UPS, or FedEx are all accepted.
  • Tracking is strongly recommended.
  • Insurance is optional but encouraged for high‑value items.

5. After You Ship

  • Keep your tracking number.
  • Once your package arrives at 1219 Tower Ave, you’ll receive a check‑in notification and repair timeline.

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